This Privacy Policy (“Policy”) governs the manner in which Broxley collects, processes, uses, and protects your personal information when you interact with our platform and services. At Broxley, we prioritize your privacy and are committed to protecting your personal data in compliance with applicable laws and regulations. By using our services, you agree to the terms of this Policy. Should you have any questions or concerns, please contact us at [email protected].

1. Introduction

Your privacy is one of Broxley’s highest priorities. We understand the importance of maintaining the confidentiality and security of your personal information. This Privacy Policy has been developed to explain how we manage the personal data we collect, why it is collected, and how it is used to improve the services we provide. By continuing to use our platform, you consent to the practices outlined in this document, and we assure you that we are committed to maintaining the highest standards of data protection.

2. Information We Collect

Broxley collects a variety of information to provide you with a seamless and secure trading experience. This includes personal identification details such as your name, address, and date of birth, as well as contact information like your email and phone number. We also collect financial details to facilitate transactions, such as bank account numbers, transaction history, and account balances. Additionally, technical data, including IP addresses, browser types, and device information, is automatically gathered to enhance platform functionality and security. This information is collected transparently and is used strictly for purposes outlined in this Policy.

3. How We Collect Information

Information is collected both directly and indirectly through various channels. Direct data collection occurs when you provide information during account registration, submit forms, or interact with our customer support team. Indirectly, Broxley uses cookies, analytics tools, and other tracking technologies to gather data on how you interact with our platform. These methods allow us to improve platform performance and understand your preferences better. We ensure that all data collection methods comply with applicable data protection regulations and are carried out in a transparent and ethical manner.

4. Purpose of Data Collection

The primary purpose of collecting your personal information is to enable us to deliver the highest quality of service. This includes facilitating account creation, verifying your identity, processing deposits and withdrawals, and managing transactions on the platform. We use the data to provide you with tailored services, including market analysis, trading tools, and customer support. Additionally, your information helps us maintain the security and integrity of our platform by preventing unauthorized access and identifying potential fraudulent activities. By analyzing data, we also improve our platform features and ensure compliance with regulatory requirements.

5. Legal Basis for Data Processing

Broxley processes your personal information based on several legal foundations. These include the necessity to fulfill contractual obligations, such as enabling you to trade on our platform and access our services. Compliance with legal and regulatory requirements, such as anti-money laundering (AML) laws, also necessitates the processing of your data. In some instances, processing is based on legitimate business interests, including improving our platform, securing your data, and enhancing user experiences. Where applicable, we rely on your explicit consent to process specific types of data, and you have the right to withdraw this consent at any time.

6. Data Sharing

While Broxley does not sell or rent your personal information to third parties, there are circumstances where sharing data is essential for service delivery. Your information may be shared with third-party service providers, such as payment processors and analytics providers, to facilitate transactions and improve platform functionality. In compliance with legal obligations, we may also disclose data to regulatory authorities, law enforcement agencies, or courts. All third parties with whom we share your data are contractually obligated to maintain strict confidentiality and adhere to data protection standards equivalent to ours.

7. Cookies and Tracking Technologies

Broxley utilizes cookies and similar tracking technologies to enhance your experience on our platform. Cookies allow us to remember your preferences, provide personalized services, and analyze website traffic. For instance, session cookies help you navigate our site efficiently, while persistent cookies save your login details for convenience. You have the option to disable cookies through your browser settings; however, this may limit the functionality and features available on our platform. Tracking technologies are used in compliance with applicable laws, and all collected data is securely processed and stored.

8. Data Retention

Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected. This includes retaining data to comply with legal obligations, resolve disputes, and enforce agreements. For example, transaction data may be stored for regulatory compliance purposes for a predefined period. Once your data is no longer required, it is securely deleted or anonymized to prevent unauthorized access. Broxley ensures that retention policies are in strict compliance with relevant legal and regulatory requirements, safeguarding your information at every stage.

9. Data Security

Broxley employs a multi-layered approach to data security, utilizing advanced encryption, firewalls, and secure data storage facilities. We regularly update our security measures to defend against unauthorized access, data breaches, and cyber threats. While we strive to protect your data with the utmost diligence, no system is entirely immune to risks. Therefore, we recommend that you also take proactive measures to protect your account, such as using strong passwords and avoiding public Wi-Fi when accessing the platform.

10. Your Rights

As a Broxley client, you have a range of rights regarding your personal information. You may request access to the data we hold about you and request corrections to any inaccuracies. Additionally, you have the right to request the deletion of your data where legal and regulatory obligations do not mandate its retention. If you wish to exercise any of these rights, please contact us at [email protected], and we will respond to your request promptly and in accordance with applicable laws.

11. Cross-Border Data Transfers

In providing our services, Broxley may transfer your personal data to jurisdictions outside your country of residence. These transfers are carried out with the highest level of security and in compliance with applicable data protection laws. We implement safeguards, such as contractual clauses and data protection agreements, to ensure that your information is treated securely, regardless of where it is processed. By using our services, you consent to these cross-border data transfers.

12. Regulatory Compliance

Broxley operates under strict regulatory frameworks to ensure compliance with data protection laws. For clients in the European Union, we adhere to the General Data Protection Regulation (GDPR), which sets a high standard for data protection and privacy. Clients from other jurisdictions benefit from similar safeguards tailored to local legal requirements. Our compliance measures include regular audits, staff training, and the implementation of best practices in data protection.

13. Updates to This Policy

Broxley reserves the right to update this Privacy Policy periodically to reflect changes in laws, business practices, or technology. When significant updates are made, we will notify you via email or through the platform. We encourage you to review this Policy regularly to stay informed about how your data is managed and protected. Continued use of our services following an update constitutes your acceptance of the revised terms.

For additional information or assistance, please reach out to us at [email protected].